Skip to content

Vision, Mission, Values

A responsive, equitable, caring organization offering counselling and outreach support for all to achieve improved well-being and community connections.

  1. Home
  2. About
  3. Vision, Mission, Values

Vision Statement

  • A leader in building connected communities, fostering healthy relationships and resilience in people.

Mission Statement

  • A responsive, equitable, caring organization offering counselling and outreach support for all to achieve improved well-being and community connections.

Values

Respectful

We respect the uniqueness and diversity of all individuals.

Responsive

We respond proactively to the changing needs of our community.

Empowering

We foster individuals’ personal strength to effect positive change.

Inclusive

We strive to provide equitable service access to diverse communities.

Collaboration

We embrace collaboration as a means of strengthening the social safety net.

Guiding Principles

  • We believe in family in all its diversity – as the smallest democracy at the heart of society (United Nations Year of the Family, 1994).  We recognize family as consisting of the traditional nuclear family (2 parents and children), extended family, blended or re-combined family, childless family, sole-parent family or common-law marriage or cohabitating partners. As an agency we are committed to being a resource to families.
  • We recognize that although people have common life needs, each person and family has unique needs.  The agency will respond in a manner that recognizes that individuality.
  • The development and the maintenance of personal relationships are important for individual well-being and our efforts will recognize and support this.
  • We will encourage and support self-determination by honouring and respecting the family, couple, and individual’s values, dignity and their ability and readiness to explore options, achieve their goals and exercise choices.
  • All of our efforts and activities will promote dignity and respect for individuals.
  • We support cooperative partnerships with other agencies, communities and government and will encourage purposeful working relationships.
  • We recognize the diversity of the community in which we live and consequently we value the diversity of the individuals and families within our community and are responsive to those needs.

Strategic Objectives 2021-2025

– Value and Invest in an Inclusive, Diverse and Engaged Work Culture
– Grow & Develop Responsive Programs and Services to Improve Well-Being
– Strengthen Organizational & Community Infrastructure
– Exemplary Financial Health