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Referral Programs

Some services can only be accessed through a referral process.

FSYR’s Employee Assistance Programs (EAP)

If your company or organization has an EAP contract with FSYR, you can call our offices directly to arrange an appointment at: 1-888-223-3999.

If your company has an FSEAP with another Family Service organization, please call your EAP office to start the referral process. We are here to help!

Youth Justice Programs

Youth Justice Programs are funded through the Ministry of Children, Community, and Social Services and include Individual, Family and Group Counselling (Adolescent Restorative Counselling) along with skill development programs for youth who are in conflict with the law. All Youth Justice programming provides opportunities for youth to take responsibility for their behaviours and become better equipped to make positive choices in the future.

Alternative to Custody (Attendance Centre or AC)

The AC program is intended for youth who may have been considered by the courts for a short-term custody sentence, but do not require intensive supervision. The AC program allows youth to remain in the community while participating in a structured and supervised program, tailored to their specific needs. Referrals are received through Youth Court or directly from Probation Officers.

Extra Judicial Sanctions (EJS)

Youth are referred to the EJS by Probation on approval of the Crown Attorney. Youth are referred to a variety of skill development programs that focus on strengths, and provide opportunities for youth to take responsibility for their behaviours and become better equipped to make positive choices in the future. In addition to Individual, Group and Family Counselling, the program menu includes Anger Management, Substance Abuse Prevention, Stop Shoplifting, Victim Impact Awareness, Education and Employment Support, Life Skills.

Healthy Intimacy for Adolescents (HIFA)

HIFA is a Sexual Abuse, Family Education and Treatment program that provides sexual abuse specific assessment, treatment, interagency resourcing and support to children and families where abuse of a sexual nature has occurred. Youth and their families are referred to by Probation.

For information on all Youth Justice Programs call 905-883-6572 or email

Families and Schools Together (FAST)

The Families and Schools Together Program (FAST) has been recognized by the United Nations as one of the top evidence based Family Skills Building programs in the world. The goal of the FAST program is to strengthen family and community relations, and to empower parents to support their children at school, at home and in the community.

About the Program

FAST is an innovative and collaborative prevention and parent involvement program in which whole families gather at a school and participate in specific, fun, research-based activities aimed at strengthening families and empowering parents. The program combines and applies several concepts that have been evaluated, statistically tested and found to be effective in promoting child resilience, and preventing school failure, behavioural problems and substance abuse. FAST focuses on preschool and elementary school age children and their families.

How Does the Program Work?

Schools, parents and community agencies join together to invite families to participate in eight weekly, team-led sessions designed to enhance success in future social integration and participation, academic achievement and healthy life-style decisions. This whole family, multi-family positive approach supports parents to become primary empowerment agents for their child and full partners with the school. This eight-week series is followed by a two year, bi-monthly parent-led follow-up program called FASTWORKS.

Interested schools can apply to participate in this program by emailing

Direct Accountability Program (DAP)

The Direct Accountability Program (DAP) is a Diversion Program funded by the Ministry of the Attorney General. Clients are referred to the program from the Newmarket Court to attend one of three workshops: 

  • Stop Shop Theft Program, 
  • Alcohol and Drug Awareness Program
  • Anger Management Program. 

The Programs use an educational, solution focused model and encourage participants to generate their own ideas, solutions and goals on how to change the problematic thinking, feeling and behaviour that has led to their involvement with the criminal justice system.

For more information contact our Richmond Hill office at 905-883-6572.