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Virtual Walk-In

Counselling for Youth, Adults, Couples, & Families.

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Virtual Walk-In Available Now!

The Virtual Walk-In is an opportunity for you to speak to a therapist the same day or next day. If you live or work in York Region and are needing support with coping, parenting, struggles with relationships, bullying, anxiety, depression, stress, family, or couple conflict or finding the right service for you then the Virtual Walk-In may be able to help.

How Does it Work?

The Walk-In is operated on a first come, first serve basis, and can be accessed once per month by those living or working in York Region. Virtual appointments can be 15 minutes to 1.5 hours long depending on your specific needs.

To access the Virtual Walk-In, call 905-895-2371 on the following days:

Tuesdays and Thursdays from 10am to 5pm (excluding holidays)

You will be transferred to a counsellor or given an appointment with the next available counsellor

*The Virtual Walk-In is not a crisis line. If you are in crisis, please call 310-COPE (1-855-310-2673), call 911 or go to your nearest hospital.

Other Resources

If you do not live or work in York Region, try accessing one of the following agencies in your area:

  • Family Services of Peel (905) 453-5575
  • Toronto: What’s Up Walk In Clinic (children and youth and their families) 1-866-585-6489 or Family Services Toronto (416) 595-9618
  • Catholic Family Services of Simcoe County (non-denominational) 1-888-726-2503
  • Durham Counselling Walk In Clinic (Children, Youth and their Families): (289) 509-0603 ext. 3203
  • Durham Mental Health Services (905) 666-0831